Dedicated community Recovery Centres are now operating in Ballina, Casino, Kyogle, Lismore, Mullumbimby and Murwillumbah to provide face-to-face support for locals affected by the unprecedented flood event.
Resilience NSW staff at each Recovery Centre will help flood victims navigate through the recovery process.
Deputy Premier Paul Toole said the Recovery Centres would allow impacted locals to get the help they need to get back on their feet as quickly as possible.
“It’s difficult to know where to even begin after losing a home or a business, and these Centres will provide on-the-ground practical advice for things like how to get a roof over your head or replace lost documents, how to get clean-up assistance or financial and wellbeing support,” Mr Toole said.
“These floods have been tough enough for too many, and these one-stop shops will hopefully make it that little bit easier to get support right now.”
Nationals Minister for Emergency Services and Resilience and Minister for Flood Recovery Steph Cooke said the Recovery Centres are staffed by expert personnel who can guide individuals and families to the various forms of support available.
“I urge everyone in our flood-affected communities to register for the clean-up services, financial assistance, insurance and legal support, business support and mental health services already being offered as part of our multi-agency response,” Ms Cooke said.
Additional Recovery Centres will be established across the State as communities begin to transition from response into the clean-up and recovery processes.
For those wanting to be assisted remotely, Service NSW is operating as an online one-stop-shop at http://www.service.nsw.gov.au/floods, with Customer Care specialists also available on the phone via 13 77 88.