Sky Muster satellite users to receive about 50 per cent more peak data - NSW Nationals

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Sky Muster satellite users to receive about 50 per cent more peak data

Sky Muster satellite users will be able to receive around 50 per cent more peak data and twice as much off-peak data from October, the Federal Member for Parkes, Mark Coulton announced.

Mr Coulton said the Nationals/Liberal Government will assist NBN to provide the extra data at no extra cost to retailers.

“Despite some cases of people having difficulty with teething problems, once they are through this phase, Sky Muster is delivering a very good service,” he said.

“I would encourage anyone in the Sky Muster footprint to seriously investigate joining this service.

“The impact of more people turning to Sky Muster should also help to take some of the demand for data off the mobile network,” Mr Coulton explained.

He said issues around Sky Muster data were raised by the Minister for Regional Development, Senator Fiona Nash and the Minister for Communications, Senator Mitch Fifield at an NBN Co board meeting a few months ago.

“The Ministers had heard the concerns from customers that Sky Muster did not supply enough data allowance, particularly for businesses, and asked the NBN Co board to find ways to deliver more data to consumers," Mr Coulton said.

"We're so pleased to be delivering more data to Sky Muster users."

"For the first time, we expect customers to be able to purchase plans of more than 100 gigabytes a month of peak data.

"This increase in data is a great first step and there's more on the way, including plans created for businesses.” 

Senator Fifield said the Government made plain to NBN Co in its 2016 Statement of Expectations that the company is to explore upgrades to all of the technologies used in the rollout.  

An extra 35 gigabytes of peak data would allow, for example, a business to do 50 more hours of high definition video conferencing with colleagues and clients, or a student to do 25 more hours of watching university lectures each month. 

Senator Nash said the Coalition Government has already doubled the data available to Sky Muster users by using the second satellite rather than have it orbit the earth as a backup. 

The Government’s announcement follows the huge improvement in Sky Muster stability, with outages down 90 per cent in April on what they were in September 2016.

National Farmers' Federation President and Rural, Regional and Remote Communications Coalition spokeswoman Fiona Simson welcomed the announcement.

"The Rural, Regional and Remote Communications Coalition commends NBN and the Government for listening to the frustrations of our members and acting to address their concerns," Ms Simson said.

"We hope that the plans will continue to adapt to address future needs of bush consumers."

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