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From social housing to homes

Alongside tenants, our local community groups, councils and charities are leading the way towards creating stronger social housing communities in regional NSW.

The NSW Government’s Social Housing Community Improvement Fund (SHCIF), is improving amenities in collaboration with residents in social housing and the wider community.

The project is focused on turning social housing areas within our local regions into strong, vibrant communities that residents are proud to call home. The three-year, $20 million SHCIF commitment by the NSW Government allows groups, councils and charities to apply for one-off grants of up to $50,000 to improve the liveability and amenity of social housing in the regions.  

The recent round of SHCIF grants for projects coincides with the new Tenant Experience Dashboard (TED) – a government initiative which allows more than 920 households in social housing to rate contractors’ performance after they have completed maintenance work.

Rating the work on a scale of one to five stars, TED is an easy way for tenants to provide feedback and for the state to ensure contractors are getting the job done efficiently. 600,000 work requests are carried out on social housing each year in NSW and TED enables us to see how maintenance contractors are comparing across the state.

Together the SHCIF grants and the TED rating system will allow locals who reside in social housing to feel they have more involvement in what goes on in and around their home. 

The recent grants are part of round two of funding with the third round opening in early 2017. For more details in regards to the SHCIF head to www.facs.nsw.gov.au/SHCIF. Tenants who require maintenance are encouraged to call 1800 422 322 to speak to the contractor for their area. 

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